Written communication involves writing down some message or information that you want to pass to someone. The message reaches the person in some written form in which he reads and also gives back the feedback in a written form. It involves the sender putting down a message in paper and sending it to the desired recipient. Written communication has been used for quite some time and will still be used widely in the future. Business Training in Kenya has more articles.
Forms of Written Communication
Written communication can be in the form of:
Letters: Letter writing is the most common type of communication. It involves the sender of some message putting it down on a piece of paper and sending it to the recipient. There are two type of letter writings, formal and informal letter writing. Informal letter is used mainly for unofficial uses while formal letter writing is used in official communication. Letters are used for any kind of communication. The letters can be delivered either by post or hand delivery.
E-mails: E-mailing is another form of written communication. An email involves writing a message and then sending it electronically to the desired recipient. It is a fast way of written communication.
Fax: Fax messages are not so commonly used nowadays but it is a written form of communication.
Other forms of written communication include SMSs, EMSs, and telegraphs.
Advantages of Written Communication
Written communication provides evidence of actual occurrence in case of a dispute or law suit. This is because upon receipt of the letter or mail one stores them for future reference or use thus in case they are needed they can be easily accessed in case they were not disposed.
Written communication also is a very reliable mode of communication because there are no distortions of the information given. One will work strictly according to the instructions given.
Written communication also has trail. Any information required can either be retrieved from the sender or the receiver of that particular information.
One cannot also manipulate the information in written communication unlike in oral communication.
It is a very reliable form of communication. The message cannot easily be lost on the way or manipulated whatever the case.
Disadvantages of Written Communication
Written communication takes long before the information is sent. One has to look for the writing material, take time and put down something constructive in writing to be sent
It can only be used by the literate people thus it blocks out a good number of users. It is majorly confined to the literate people.
It is also an expensive mode of communication. For one to post a letter or send a mail one has to part with a good amount of money for the message to reach the recipient.
Written communication results into volumes of data and bulk information that consumes a lot of space and is time consuming when one is looking for given information maybe so small and not worth going through all the work of searching through so many records.
Conclusion on Written Communication
Written communication is subject to some disadvantages but then it is the most reliable form of communication especially for ones consumption and future reference. The article above describes Written Communication.