This article deals with Barriers to Communication. A barrier to communication is something that impedes the communication process and can either distort the interpretation of the message, interfere with its receipt or delivery to the required respondent or user.Business Training in Kenya has more articles. A barrier can also be said to be an obstacle, hindrance or blockage to the smooth flow of communication. Business Training in Kenya has more information.
Types of Barriers to Communication
They include language barriers, technical barriers, personal barriers, organizational barriers and psychological barriers.
This type of barrier is seen when communication cannot effectively occur as a result of lack of understanding in language between the sender and the receiver. This can be because of use of unfamiliar language by either parties in the communication channel, use of signals that either parties cannot understand, use of some vocabulary that is not familiar to both the parties in the channel and also maybe due to use of some technical language that requires a professional in a given field to understand and not any other person else.
Language barriers can be overcome by inviting an interpreter during your conversation to do the facilitation so that the communication is effective to both parties to the communication process. It also requires the application of skills of a technician to interpret any difficult terms. One should also understand the audience to whom he is to deliver a given work so as to avoid issues of use of vocabulary that is not understood by both the parties to the conversation.
Psychological barriers to communication
Psychological barriers to communication result from one not being stable minded during the conversation as a result of many things going through his/her head at the time of a given communication. They may also relate to the physical or biological health of an individual at a given point in time that makes him unstable in the course of any communication process. Other causes of psychological barriers include incapacitation, emotional problems, tension, frustrations, anxiety and shyness.
The psychological barriers can be overcome in various ways. They include: in case it is caused by tensions maybe due to not having been prepared to meet such a multitude one should also ask for the numbers to expect so that issues of not being able to manage your audience adequately because of shyness. One should also prepare adequately for any audience read about the topic you are to talk on widely and gather all the necessary facts to deliver substance to your audience and also be able to answer their questions well. The other solution is to be punctual at your place of presentation and familiarize yourself with the environment and audience to whom you are going to share with. This helps to reduce unnecessary tensions and stress.
Technical barriers occur as a result of one not being able to understand the terms being used by the sender of the message. This might be because he does not understand the given field of discussion due to lack of background knowledge about a given topic or area of discussion or the presenter using to much a technical language other than just using simple terminologies.
Technical barriers result into distortion of the message by the recipients or the sender, misinterpretation of the message by the receiver, alteration of the intended meaning of the message, the content of the message being changed by the users to suit their understanding .It can also lead to loss of information that was of very high value and yet was discarded by someone who did not see meaning in it. This might be a very huge loss to a given group of people and can even lead to closure of businesses.
Personal barriers might be caused by such factors that relate to ones personality or somebody’s behavior at a given point. It is characterized by arrogance, shyness, politeness, rudeness, aggressiveness, autocracy, inferiority complex, superiority complex, prejudice, personal interest, selective listening, failure to listen, lack of confidence, being engrossed in one’s own ideas, emotional imbalance.
Personal barriers to communication can be overcome by embracing self discipline. This will go a long way in ensuring that you keep check of your behavior and thus how you carry out yourself when you are around people. One should also be in control of his emotions and not bring personal issues out to the public. One should also exercise humility and embrace it as a virtue so as not to look down upon others and also have regard for people around him/her.
Personal barriers if overcome one can be greatly admired by people around him and this can be a winning tool in a pool of competitors. It can help you sail through in a competitive environment.
Organizational barriers refer to factors prevailing in and around the organization that are an impediment to the carrying out of daily organizational duties by the various levels of management and employees. They include such factors as faulty organizational structure, unrealistic objectives and policies, inadequate resources and facilities for communication, unconducive working environment, disturbances and unnecessary interruptions during working hours and noise
Organizational barriers can be overcome by laying down the rules of how work is to be done in a contract with a given employee to avoid issues of what should or should not have been done by a given employee, employees should be adequately trained on their duties in the organization to equip them with the necessary skills on what should be done by them in the organization. Communication should have some direction of flow in the organization to avoid issues of one missing out on any important announcement or meeting in the organization. Offices should also be built in suitable places like slightly away from roads to avoid destruction by noise coming from vehicles. The managers should also ensure suitable working conditions for their employees to avoid unnecessary suits by the employees.
Conclusion on Barriers to Communication
For effectiveness and efficiency in any communication medium the barriers to communication should be kept at bay as much as possible to ensure that the message is adequately delivered to the required recipient and the feedback gotten as desired.
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